Internal Operations Field Reference
Exact incident, 1:1, and performance plan fields, statuses, and outcomes.
Internal Operations Field Reference
Use this reference when logging incidents, running 1:1s, or opening performance plans.
Incident Required Fields
| Field | Type | Notes |
|---|---|---|
| Title | Text | Required. |
| Participants | User list | Required. At least one. |
| Category | Category | Required. |
| Severity | Select | Required. |
| Incident time | Datetime | Required. |
| Description | Textarea | Required. |
Incident Lifecycle Values
draftsharedactions_openclosed
Severity Values
lowmediumhighcritical
Tier Values
routinestandardescalated
Participant Response Values
pendingacknowledgedcommentedrefusedsla_expirednot_required
Action Type Values
correctivepreventive
Action Status Values
openin_progresssubmitted_for_reviewsent_backverified_closed
1:1 Cadence Values
weeklybiweeklymonthlycustom
1:1 Meeting Status Values
scheduledcompletedcancelled
Performance Plan Required Fields
| Field | Type | Notes |
|---|---|---|
| Employee | User select | Required. |
| Title | Text | Required. |
| Jurisdiction | Select | Required. |
| Start date | Date | Required. |
| Duration days | Number | Required. 1 to 365. |
| Consequences | Text | Required. |
| Areas | Area list | Required. Title, baseline, SMART goal, success criteria. |
Performance Plan Status Values
draftpending_hr_approvalactiveclosing_reviewclosed
Outcome Values
successfulextendednot_met